Answers without an analyst.
Group, count and calculate across tickets, changes, approvals and configuration items. Click any bar to see the records behind it.
Drill into any number
Click a bar, a slice or a row to open the tickets behind it. No exporting to find out why a number moved.
Compare with last period
This month against last, with the change shown next to every figure, measured over the same elapsed time.
Ready-made reports
SLA compliance, backlog age, change success, approval turnaround and changes followed by incidents, installed in one click.
Cross-object by design
See which changes were followed by incidents on the same configuration items within a week.
Included, not an add-on
The report builder is part of the product, not a separate analytics module with its own licence.
See it with your own tickets.
Free for up to three agents. No card needed. Every new workspace gets 14 days of Business.