The depth of ServiceNow. The setup of an afternoon.
Service desk, change, problem, CMDB, approvals, workflows and reports in one product. Priced openly, and ready for your team in hours.
Free for up to three agents. No card needed.
Why Kitadesk, and not the big names.
Large platforms are built to be built on. Most service desks need to be used. We kept the depth and removed the project.
Live in an afternoon, not a quarter.
Pick an industry kit and your teams, forms, articles, SLA targets and automations appear. Invite your team and start working the same day. No partner, no project plan.
The difference: Enterprise platforms commonly take months to reach production.
One price you can read.
Business is $89 per agent per month billed yearly. Change, problem, workflows, single sign-on and reports are all in it. Requesters are free.
The difference: Some vendors publish no prices at all. Others reserve change management for a higher tier.
Rules anyone can read.
Workflows are plain sentences with branches, schedules and reusable subflows. If you can read it, you can change it. There is no script to break.
The difference: Deep customisation elsewhere often means scripting and a person to maintain it.
Kitadesk vs ServiceNow · Kitadesk vs Freshservice · Kitadesk vs Jira Service Management
Take the tour.
Real screens from the product, shown with sample data.
A service desk your team opens without a manual.
Incidents, requests, changes and problems in one queue, with the context to act on them: SLA clock, approvals, linked configuration items and a conversation that keeps internal notes apart from replies.
See service desk
Built for how your team works.
IT service desk
Start from a ready set of teams, forms, articles and automations, then change what does not fit.
Financial services
Stricter response targets, privileged-access requests that need approval, a security operations team and an audit trail you can export.
Education
Help Desk and Classroom Tech teams, forms for classroom equipment, and knowledge articles for campus Wi-Fi.
Managed service providers
Tiered teams, stricter SLAs and a client-user request ready for onboarding and removal.
Simple pricing.
See it with your own tickets.
Free for up to three agents. No card needed. Every new workspace gets 14 days of Business.